I purchased a bureau and media chest from Home Styles Furniture on Amazon. I had parts missing.
I called and twice had the wrong parts sent to me. Then they sent me a huge bag of parts, none of which were the ones I needed. The quality of the piece is also poor and the drawers do not close tight. I called and asked for a manager and spoke to Meagan Dooley who was no help and only apologized and she told me to deal with Amazon.
I'm now on the phone with Amazon. This has been ongoing for three weeks now and the bureau is still not complete.
It is very frustrating and I am returning the whole thing. I would NEVER buy from HOME STYLES in IN or KY ever again!
Reason of review: Poor quality, missing parts, terrible customer service.
Monetary Loss: $250.
Preferred solution: Full refund.
I didn't like:
Quality and service.